Krystal® Cancún in Cancún Official website

WELCOME TO Krystal® Cancún

DISCOVER A NEW WAY TO ENJOY VACATIONS

We are in Punta Cancún, just minutes away from shopping malls, restaurants and the best nightlife.

Our Cancún hotel offers room-only, room with breakfast, or all-inclusive plans, where you’ll have access to our four national and international restaurants and three bars with a wide variety of tequilas, wines and liquors.

Whether you’re traveling as a couple, family, or with friends, relax on a bali-style bed by the sea, enjoy our panoramic pool with your favorite cocktail, or take the little ones to Kamp Krystal® for outdoor activities so they can have fun too.

Discover all the activities our hotel in Cancún has for you.

SEE ROUTE

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What sets us apart

More benefits at your fingertips

Secure payments on our website
Room service ($)
Attractions for every age
8 Bars and restaurants
Wide range of things to do

Exclusive promotions

Discover something new every day

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Summer sale
Krystal® Cancún
Discover our beach and city hotels at irresistible prices: up to 55% off! And for a perfect family getaway, up to 2 kids stay free at selected hotels and dates!

Use the promo code SUMMER10 for an additional 10% off.

Book at Krystal Grand® Los Cabos or BelAir SunClub Los Cabos with promo code SUMMER15 and get an extra 15% off.

Book at Krystal Grand® Cancún, use promo code SUMMER5, and get an extra 5% off.

Valid for bookings from June 9 to August 10, 2025 and travel from June 1 to August 31, 2025.

Terms and conditions.
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Stay with us and enjoy an unforgettable experience!
From
$ 137 USD
taxes included.
Get ahead of the fun!
Krystal® Cancún
Take advantage of our early bird sale and secure your getaway with the best rates and benefits.

Use promo code EBB15 to get up to an additional 15% off when booking from June 12th to August 31st, 2025, and traveling from September 1st to December 18th, 2025.

Book now and enjoy:
✅Special prices for a limited time
✅Greater availability in higher categories
✅Flexible cancellation
✅Payment facilities
Don't wait any longer, your perfect vacation is waiting for you!
From
$ 127 USD
taxes included.

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Rooms

We’ve got 502 rooms. Discover our different room categories that perfectly adapt to the needs of any traveler.

Services

Ideal for families looking to spoil themselves on vacation. We offer spaces and services to satisfy the needs of all our guests. Allow us to turn your stay into an unforgettable experience with our All-Inclusive or accommodation-only plans.

Restaurants

With our All-Inclusive package, you can enjoy drinks, cocktails, snacks, and delicious local cuisine. And all without leaving the hotel!

Events

We have several event halls and settings with unbeatable views of the Caribbean Sea, such as the spectacular 7-column area.

Discover Krystal Cancun
Browse our interactive map
See map

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07/08/2025
El Salvador
El Salvador
Esta es mi 5a visita. Me gusta su hotel, las piscinas excelente, comidas excelente. Solo me gustaría que hubiera estación de helados . La única observación es que las habitaciones …
07/08/2025
Mexico
Mexico
Excelente atencion
02/08/2025
México
México
Buen hotel.
Solo asegurense de pedir cuarto con vista al mar, son más espaciosas y nuevas.
27/07/2025
United States
United States
I had a great time! Krystal Cancun hotel is relaxing and joyful. I liked the amenities from the All-Inclusive resort: all you can eat at 4 different restaurants to choose …
24/07/2025
México
México
Desde el momento en que llegamos recibimos una atención muy amable en recepción. La habitación increíble y con todo lo necesario. La atención de todo el personal siempre fue increíble, …
22/07/2025
México
México
El hotel está muy bonito y agradable. Tal vez pueden incluir algunos ganchos para colgar las toallas en el baño.
21/07/2025
México
México
Bien, sin embargo fue poca la selección de buffet de desayuno
21/07/2025
United States
United States
My room had mold on ceiling

Our location

is unbeatable

At the heart of the hotel, just a stone’s throw from the best night clubs, bars, restaurants and shopping malls, not to mention the convention center.

● Coco bongo and other entertainment areas are just 2 minutes away on foot
● Plaza Caracol and Plaza de artesanías Coral Negro is just 5 minutes away on foot.
● Cancun Convention Center is 2 mins away on foot.
● Tortuga Beach is 5 mins away by car.
● Cancun International Airport is 23 mins away by car.
● ADO Bus Station is 30 mins away by car.

Krystal® Cancún

Address: Paseo Kukulcan Km. 9 lotes 9 y 9A Zona Hotelera Cancun

Telephone: +52 (998) 848 9800

Correo: reservas.kcc@krystal-hotels.com

Frequently questions about

Krystal Cancún