Krystal Cancún Hotel in Cancún Official website

WELCOME TO Krystal Cancún Hotel

DISCOVER A NEW WAY TO ENJOY VACATIONS

We are in Punta Cancún, just minutes away from shopping malls, restaurants and the best nightlife.

Our Cancún hotel offers room-only, room with breakfast, or all-inclusive plans, where you’ll have access to our four national and international restaurants and three bars with a wide variety of tequilas, wines and liquors.

Whether you’re traveling as a couple, family, or with friends, relax on a bali-style bed by the sea, enjoy our panoramic pool with your favorite cocktail, or take the little ones to Kamp Krystal® for outdoor activities so they can have fun too.

Discover all the activities our hotel in Cancún has for you.

SEE ROUTE

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What sets us apart

More benefits at your fingertips

Secure payments on our website
Room service ($)
Attractions for every age
8 Bars and restaurants
Wide range of things to do

Exclusive promotions

Discover something new every day

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FLYING OFFERS
Hotel Krystal Cancún
Travel and fly with our outlet prices: up to 45% off + aditional 10% off and 2 kids stay free. Use the promotional code OUTLETVV10

Book from May 5 to May 19, 2025, and travel from May 5, 2025, to December 22, 2026.

Terms and conditions.
See more
Travel and fly
From
$ 141 USD
taxes not included.
Summer Sale
Hotel Krystal Cancún
Stay with us and enjoy an unforgettable experience!
Make your beach getaway an unforgettable family summer experience. Book by May 19, 2025, and children stay free*.

*Offer applies to two children between 4 and 12 years old staying in the same room as the adults.
See more
Hasta 60% de descuento
From
$ 129 USD
taxes not included.
Get ahead of the fun!
Hotel Krystal Cancún
Take advantage of our early bird sale and secure your beach getaway with the best exclusive rates when you book today. Travel between September and December and make every moment count.
Book now and enjoy:
✅Special prices for a limited time
✅Greater availability in higher categories
✅Flexible cancellation
✅Payment facilities
Don't wait any longer, your perfect vacation is waiting for you!
From
$ 116 USD
taxes not included.

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Rooms

We’ve got 502 rooms. Discover our different room categories that perfectly adapt to the needs of any traveler.

Services

Ideal for families looking to spoil themselves on vacation. We offer spaces and services to satisfy the needs of all our guests. Allow us to turn your stay into an unforgettable experience with our All-Inclusive or accommodation-only plans.

Restaurants

With our All-Inclusive package, you can enjoy drinks, cocktails, snacks, and delicious local cuisine. And all without leaving the hotel!

Events

We have several event halls and settings with unbeatable views of the Caribbean Sea, such as the spectacular 7-column area.

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06/03/2025
Mexico
None Mexico
En general todo muy bien.
04/03/2025
México
None México
Exelente servicio.volberemos pronto.
03/03/2025
México
None México
Sin duda alguna volveríamos a regresar en nuestras próximas vacaciones
01/03/2025
México
None México
Las camas son deliciosas, la comida buena y el servicio super amables en todo momentos. Los restaurantes temáticos fue de lo mejor, la playa es bellísima. El único pero que les pongo es al equipo de animación porque hacen muy pocas dinámicas, pero por una parte lo entiendo ya que todo mundo estaba en la hermosa playa
25/02/2025
Estados Unidos
None Estados Unidos
Me encanto todo el trato la comida las vistas el ambiente 10/10
17/02/2025
México
Verónica Ascencio México
Un excelente servicio del Batista Isaí
14/02/2025
Canada
Julie-Anne Canada
My husband and I stayed at the Krystal Cancun for a week this January and had an amazing time! The hotel was really clean and it was so great to be right on the beach with the public. All the staff was friendly and helpful. The activity coordinators were so nice and worked hard to provide a nonstop fun atmosphere (shoutout to Mary, Marco, Abi, Pablo and the others leading the volleyball and evening activities). Most of all, we want to thank Mario Castilo, who works in the restaurant. He was great at his job, he went out of his way to make us feel special and really enriched our experience. Thank you Mario and to all of you for making our experience so nice. We wish we were still there!
Thank you! Merci! Gracias!
Julie-Anne and Geoff from Canada
13/02/2025
México
None México
Excelente eu olaya
Buena ubicación
12/02/2025
Mexico
None Mexico
Excelente hotel sin duda regresaremos

Our location

is unbeatable

At the heart of the hotel, just a stone’s throw from the best night clubs, bars, restaurants and shopping malls, not to mention the convention center.

● Coco bongo and other entertainment areas are just 2 minutes away on foot
● Plaza Caracol and Plaza de artesanías Coral Negro is just 5 minutes away on foot.
● Cancun Convention Center is 2 mins away on foot.
● Tortuga Beach is 5 mins away by car.
● Cancun International Airport is 23 mins away by car.
● ADO Bus Station is 30 mins away by car.

Krystal Cancún Hotel

Address: Paseo Kukulcan Km. 9 lotes 9 y 9A Zona Hotelera Cancun

Telephone: +52 (998) 848 9800

Correo: reservas.kcc@krystal-hotels.com

Frequently questions about

Krystal Cancún