Krystal Cancún Hotel in Cancún Official website

WELCOME TO Krystal Cancún Hotel

DISCOVER A NEW WAY TO ENJOY VACATIONS

This spring, feel the soft white sand under your feet as you leave the cold behind and immerse yourself in the blues of the Mexican Caribbean. Stay with us and enjoy a unique vacation.

PRIVILEGED LOCATION
In Punta Cancún, one of the most exclusive areas of the Mexican Caribbean, close to shopping centers and restaurants. Just a five-minute walk away, you’ll find the best nightlife spots in all Cancún.

A PLAN FOR YOU
Choose the plan that you need: room-only, bed and breakfast, or all inclusive, where you’ll enjoy an unparalleled culinary experience, savor the flavors at our four restaurant options, including the renowned Hacienda El Mortero, specializing in Mexican cuisine and three bars offering a wide selection of tequilas, wines and spirits.

A PARADISE FOR EVERYONE
Whether traveling as a couple, with family or friends, we have something prepared for you. Relax by the sea on a bali bed, enjoy a panoramic pool with a swim-up bar while sipping your favorite cocktail, or take the little ones to Kamp Krystal®, the ideal space for supervised outdoor activities led by professionals.

Your spring vacation awaits at Krystal® Cancún!

View Gallery

What sets us apart

More benefits at your fingertips

Secure payments on our website
Room service ($)
Attractions for every age
8 Bars and restaurants
Wide range of things to do

Exclusive promotions

Discover something new every day

paragraph-offers-columba

Spring Sale
Hotel Krystal Cancún
This spring, awaken your senses and experience the magic of Mexico! Use code SPRING10 on your beach stay or code SPRING12 on your city stay and get up to 12% off your next stay.

Book your spring adventure from March 6 to April 30, 2025, and travel from March 6 to May 31, 2025!
See more
Spring Sale 2025
From
$129
taxes not included.
City or beach, discover your dream summer getaway.
Hotel Krystal Cancún
Stay with us and enjoy an unforgettable experience! With code SUMMER12 on your beach stay or code SUMMER15 on your city stay, you get up to 15% off your summer vacation.

Book from March 17 to April 30, 2025, and travel from July 1 to August 31, 2025.
Hasta 60% de descuento
From
$125
taxes not included.
Get ahead of the fun!
Hotel Krystal Cancún
Take advantage of our early bird sale and secure your beach getaway with the best exclusive rates when you book today. Travel between September and December and make every moment count.
Book now and enjoy:
✅Special prices for a limited time
✅Greater availability in higher categories
✅Flexible cancellation
✅Payment facilities
Don't wait any longer, your perfect vacation is waiting for you!
From
$125
taxes not included.

Title_generic_auriga

Subtitle_generic_auriga

Paragraph_generic_auriga

Rooms

We’ve got 502 rooms. Discover our different room categories that perfectly adapt to the needs of any traveler.

Services

Ideal for families looking to spoil themselves on vacation. We offer spaces and services to satisfy the needs of all our guests. Allow us to turn your stay into an unforgettable experience with our All-Inclusive or accommodation-only plans.

Restaurants

With our All-Inclusive package, you can enjoy drinks, cocktails, snacks, and delicious local cuisine. And all without leaving the hotel!

Events

We have several event halls and settings with unbeatable views of the Caribbean Sea, such as the spectacular 7-column area.

reviews_andromeda_v1_title

reviews_andromeda_v1_subtitle

reviews_andromeda_v1_paragraph

06/03/2025
Mexico
None Mexico
En general todo muy bien.
04/03/2025
México
None México
Exelente servicio.volberemos pronto.
03/03/2025
México
None México
Sin duda alguna volveríamos a regresar en nuestras próximas vacaciones
01/03/2025
México
None México
Las camas son deliciosas, la comida buena y el servicio super amables en todo momentos. Los restaurantes temáticos fue de lo mejor, la playa es bellísima. El único pero que les pongo es al equipo de animación porque hacen muy pocas dinámicas, pero por una parte lo entiendo ya que todo mundo estaba en la hermosa playa
25/02/2025
Estados Unidos
None Estados Unidos
Me encanto todo el trato la comida las vistas el ambiente 10/10
22/02/2025
Canada
Susan Ross Canada
My sister and I enjoyed our stay at your resort so much. Your facilities are clean, our room was always clean, the staff were friendly, your shops on site were great and their staff amazing and friendly.
The front entrance staff were always helpful. Julio is such a compliment to your team. He provides assistance and advise if you need anything. And although most of the security staff speak no English I found them approachable, professional and on occasion you could get a smile out of them 😊.
You have a great team on your front desk.
You have quite a lot of food selection which I quite enjoyed but must say the Mediterranean Restaurant was by far my most favourite meal. It is a must "go to" dining for all your visitors!
The beach is beautiful. The pools are clean.
The views from our room spectacular!!!!
All in all my sister and I truly enjoyed our stay. I highly recommend to any one considering your resort for a relaxing and fun vacation.
Sincerely
Susan Ross, Ottawa Canada
17/02/2025
México
Verónica Ascencio México
Un excelente servicio del Batista Isaí
14/02/2025
Canada
Julie-Anne Canada
My husband and I stayed at the Krystal Cancun for a week this January and had an amazing time! The hotel was really clean and it was so great to be right on the beach with the public. All the staff was friendly and helpful. The activity coordinators were so nice and worked hard to provide a nonstop fun atmosphere (shoutout to Mary, Marco, Abi, Pablo and the others leading the volleyball and evening activities). Most of all, we want to thank Mario Castilo, who works in the restaurant. He was great at his job, he went out of his way to make us feel special and really enriched our experience. Thank you Mario and to all of you for making our experience so nice. We wish we were still there!
Thank you! Merci! Gracias!
Julie-Anne and Geoff from Canada
13/02/2025
México
None México
Excelente eu olaya
Buena ubicación

Our location

is unbeatable

At the heart of the hotel, just a stone’s throw from the best night clubs, bars, restaurants and shopping malls, not to mention the convention center.

● Coco bongo and other entertainment areas are just 2 minutes away on foot
● Plaza Caracol and Plaza de artesanías Coral Negro is just 5 minutes away on foot.
● Cancun Convention Center is 2 mins away on foot.
● Tortuga Beach is 5 mins away by car.
● Cancun International Airport is 23 mins away by car.
● ADO Bus Station is 30 mins away by car.

Krystal Cancún Hotel

Address: Paseo Kukulcan Km. 9 lotes 9 y 9A Zona Hotelera Cancun

Telephone: +52 (998) 848 9800

Correo: reservas.kcc@krystal-hotels.com

Frequently questions about

Krystal Cancún